FAQ

How long does it take to transfer my videos?

It depends on the length of the video. If the video is an hour long than it takes 1 hour to transfer the video. Most of our customers have their project back in 10 to 15 days depending on the number of tapes.

How come 8mm film costs more?

8mm film costs more to transfer because the process takes longer than video. A typical 5 inch reel, which has about 10 minutes of run time, takes about an hour to transfer.

If I pay the 50.00, and have more videos after the project is completed do I have to pay another 50.

No. Once a customer does a video project with us we do not expect them to pay another 50.00. If they have another project, the only costs involved are the per tape fee and the cost of a new USB stick.

Can I edit the videos when you are done?

Yes. Your videos are put into individual files on the USB drive and you own the rights to them, so you may do any editing you would like once the project is complete.

Do you charge for tapes that are bad and cannot be copied

No. We will never charge a customer for a tape we find to be nontransferable due to the quality of the tape. We will let you know the tape could not be transferred and subtract it from the finial price.

Can you create a video montage from my photos?

Yes we can create a video montage from you photos and add music. The cost is our standard 65.00 per hour cost. The cost includes background music.